Privacy Policy

This Privacy Policy outlines how DDW99, operating under the Curacao eGaming license, collects, uses, and protects personal data provided by users in Australia. By using our services, you agree to the collection and use of information in accordance with this policy.

Data Collection

DDW99 collects various types of information to provide and improve our services. The types of data we collect include:

• Registration Data: When you register for an account, we collect personal information such as your name, date of birth, address, phone number, and email address.
• Payment Details: We gather financial information necessary for processing transactions, including credit/debit card numbers and other payment methods.
• Technical Logs: Our systems automatically log technical information such as IP addresses, browser types, and device identifiers. This data helps us enhance the user experience and ensure the security of our platform.
• Cookies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information.

Purpose of Data Usage

The information we collect is used for various purposes, including:

• Account Management: To manage your account and provide customer support.
• Marketing Communication: With your consent, we may send promotional materials and updates regarding our services.
• Anti-Fraud Checks: To detect and prevent fraudulent activities on our platform.
• AML Compliance: To comply with Anti-Money Laundering regulations, ensuring the integrity of our operations.
• KYC Procedures: To fulfill our Know Your Customer obligations, verifying the identity of our users.

Data Sharing

DDW99 may share your personal data under the following circumstances:

• Payment Providers: We disclose necessary information to third-party payment processors to facilitate transactions.
• Verification Partners: We may share data with third-party services for identity verification and compliance purposes.
• Regulatory Authorities: As required by law or regulation, we may disclose personal information to government entities or regulators.

User Rights

Users have rights concerning their personal data under applicable data protection laws, including:

• Right to Access: You can request copies of your personal data that we hold.
• Right to Deletion: You may request the deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under specific circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

DDW99 uses cookies to enhance the functionality of our website and improve user experience. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions made by you, such as setting your privacy preferences or filling out forms.
• Analytical Cookies: We use these cookies to understand how visitors interact with our website, allowing us to track and analyze performance and improve the user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

DDW99 reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page, and it is recommended that you review this policy periodically for any updates. Your continued use of the service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, your personal data, or our data practices, please reach out to our support team for assistance. We are committed to addressing your inquiries and ensuring your privacy rights are respected.